Managing change at Bingham Business College Essay

Managing change at Bingham Business College - Essay Example The paper tells that in recent years, organizations have experienced increased need for change in order to remain relevant and be successful. The inevitability of change in organizations has been brought about by several factors key among them; competition, technological advancements, new innovations, and increased customers and public expectations. As a result, managers have been forced to initiate and implement change in the organizations to meet the new organizational challenges that are emerging. Forest argues that in as a much as managers understand the importance of introducing and implementing change, they are often unsuccessful in managing change. Most change processes do not achieve their intended purpose; sometimes change has more adverse effects to the company. Managing change in organizations often present managers with challenges that if not well addressed may lead to unintended consequences of change. Learning Organization framework is a critical tool that can be used t o identify and analyze problems and challenges that managers face in while implementing change within the organization, both in the short and long term. According to Senge, learning organization is defined as the organization where individuals continually expand and enhance their capacity in order to create their desired results, where expansive and new thinking patterns are nurtured, where aspirations are set free collectively, and where individuals are learning continually to see the whole together. Learning organizations are characterized by full involvement of employee in a collectively conducted process, and collectively accountable change that is directed towards shared principles or values (Smith and Tosey, 1999, p. 73). It is important to note that learning organization is ideal towards which organizations need to evolve so as to be in a suitable situation to respond to the various challenges and problems that the face at a given time (Finger and Brand, 1999, p. 136). Learni ng organization is a powerful tool for transforming employees and places where they work. It creates room where people can learn from experience, even though it does not usually do so when individuals are learning on behalf of the system (Ellinger, Yang, and Ellinger, 2000, p. 106). Senge (2006, p. 13) explains that Learning Organization framework is made up five major disciplines namely systems thinking, mental models, team learning, shared vision, and personal mastery. These disciplines provide framework in which change management problems can be identified and analysed. Senge (2006, p. 40) identifies systems thinking as one of the concept that underpins Learning Organization. According to him, systems thinking aim at bringing about change and promoting interdependency within the organization in order to achieve organizational goals. Under this concept, the focus is mostly on the whole rather than individual parts. Also, systems thinking concept evaluates the long- term goals vers us short- term benefits. It is based on the belief that better appreciation of systems will lead to more appropriate action (Smith and Tosey, 1999, p. 70). The second concept that underpins Leadership Organization is mental modes that entail generalizations and assumptions deeply ingrained within an organization. Senge (2006, p. 46) argues that there should be

Nursing Knowledge Resources and Nursing Theory Essay

Nursing Knowledge Resources and Nursing Theory - Essay Example This makes them to collaborate with others and the conversations will be scientific when they work with the physicians. Generally it was observed that physicians are giving increased autonomy for the nurses, who follow evidence based practice. This results in willingness in increasing the accountability and professionalism. The research is capable of validating the care they provide when they use evidence based practice. The research on nurses has shown that they lack skills regarding the appraise of research literature. As a result they are not able to use the research findings. The concept of evidence based practice increased the nurses' professional skills. The aim of the research should be the awareness of the nurses about the EBN reports. If they are not, the system or organization should make them aware of them. The concept of evidence based nursing found to be more important among the nurses. Though this is the case a research by Christel Bahtsevani of Malmo University revealed that there are many nurses who do not have access to the literature regarding the access to the evidence based nursing practices.( Christel Bahtsevani RN, Azzam Khalaf MSc, Ania Willman RN, PhD 2005) The importance and benefit of the evidence based practice is that it answers the clinical questions due to the evidence it gathers. The skills of clinicians regarding the research can be developed, and this can give efficient access to the evidences. This results due to the collaboration with colleagues who can assist in getting to the evidence. Melnyk etal in 2004 and Pravikoff et al. in 2005 stated that the educators when consider the lack of searching skills in nurses, they have to adopt evidence based practice. (Sally Bennett, John W. Bennett, 2000) They need to collaborate with librarians, database creators, indexers and others to develop the basic skills needed in EBP. This results in fostering the need to find the mother lode of evidence to answers the clinical questions. This results in finding the best team, best equipment and the best techniques to get the results quickly. They can anticipate and embrace the challenges inherent in practice. (Ellen Fineout-Overholt RN, PhD, Sheila Hofstetter MLS, AHIP, Leslee Shell MLS, Linda Johnston RN, PhD 2005) 3. Nursing theories 3.1 Websites on Nursing: The http://www.fhs.mcmaster.ca/ceb/acts/ebcp.htm describes the evidence based nursing practice in the practical sense. It stress on the use of scientific literature to use evidence based nursing practice. It defines the clinical questions in a way the answers extraction will become easy. This enables the search for best information that enhances the evidence based practices in nursing. The clinical message should be extracted by the physician from the information. 3.1.1 In http://www.herts.ac.uk/lis/subjects/health/ebm.htm the definitions, references and conferences are available. The methodological filters and evidence based health web sources are there to explain the care of public health with health technology assessment. In this site the evidence based medicine health care is looked upon a new paradigm that is capable of replacing the traditional medicine practices. They are based on authority and EBM is based on scientific information. 3.1.2 In

Analyses of customer satisfaction in Ryan Air (dual case study of Research Proposal

Analyses of customer satisfaction in Ryan Air (dual case study of EasyJet and Ryan Air) - Research Proposal Example The fact that RyanAir’s annual profitability has failed to reach its target is a clear sign that the said airline company is experiencing a serious problem with regards to its customer service (Prattley, 2013). There is a lot of business advantages associated with delivering a good customer service. In general, a good customer service can lead to a higher profitability, increased in customer satisfaction and loyalty (Baker, 2013). After examining the impact of customer satisfaction on a company’s financial performance, Sun and Kim (2013) found out that it is possible for the levels of customer satisfaction to be reflected in the company’s profitability (i.e. profit margin, return on assets, and return on equity). In relation to the customer service of RyanAir, Smith (2013) reported that this particular airline company scored only 2 out of 5 for its staff’s attitude, knowledge, and ability to deal with customer-related problems. Today, RyanAir is not the only airline company that offers low-cost airfares. For this reason, there is a strongly possibility wherein the loyal customers of RyanAir To learn more on how RyanAir can further improve its customer service, a dual case study will be conducted for this purpose. In line with this, factors that can significantly affect the customer satisfaction of both RyanAir’s and EasyJet’s customers will be identified and analyzed respectively through the use of quantitative and qualitative research survey questionnaire. Continuous improvement in customer service is necessary in order to retain the loyal customers of RyanAir. For this reason, the proposed research study aims to determine the best way to increase the customer satisfaction of RyanAir. In relation to the main purpose of this study, the following research objectives will serve as a guide throughout the completion of the proposed research

Project Management Essay Example | Topics and Well Written Essays - 2500 words - 7

Project Management - Essay Example In order to ensure the success of the Scantel project, Brian Callister who is an engineer and the acting manager of CSU together with an engineer and a technician was given three months deadline to report to VIL board regarding the following: (1) expected outcome of possible technical problems; (2) assess the feasibility of developing the concept into a working prototype; and (3) plan the development tasks which would lead to the prototype stage. Based on Callister’s suggested Scantel network diagram, the researcher will analyze and identify the key factors that may contribute to the delay of project completion. In line with this matter, the researcher will provide reasons that could promote the projects’ potential risks of delays. Eventually, the researcher will provide some strategies that could keep the project done within the preferred schedule. To be able to analyze the possible cause of bottleneck in each stages of the network diagram that was proposed by Callister and eventually develop an effective strategy that could prevent the delay upon completing the Scantel project within the desired schedule. Based on the simplified network diagram proposed by Callister, the major bottleneck with regards to the Scantel project occurs more on: (1) display system; (2) the chassis & body; and (3) the lens and housing. (See Figure I – Simplified Network Diagram on page 16) The display system is referring to the simplified sub-system of the whole plan. It shows the major events that will be needed in order to manufacture, test and calibrate the end product within a specific period of time. The problem with the display system is with regards to its accuracy. Considering the fact that the time allocation for producing the lens and housing is unknown, the whole schedule based on the plan is making the display system less accurate. For instance, the time allocation for producing the lens and housing will take longer time to produce than

Jon Benet Ramsey Murder Essay Example | Topics and Well Written Essays - 1500 words

Jon Benet Ramsey Murder - Essay Example She was a little girl who died tragically at the hands of someone who treated her with disrespect and violence. The story of the investigation is clouded by the shadows of media that formed and shaped public’s knowledge and opinions, leading to more tragedy and sorrow that for quite some time, just never seemed to end. JonBenet Ramsey was six years old when in 1996 she went missing from her boulder Colorado home, only to be found eight hours after she was reported missing in the basement of her family. This tiny little girl became a cause, finding celebrity after death as her family was scrutinized, vilified, and sympathized with depending on the mood of the media that swarmed the investigation of her death. The child had been bludgeoned and strangled. The speculations about who killed her were first focused on her mother, her father, and her brother; although in 2008 they were all vindicated through DNA evidence (Pelisek). The story of the crime begins with JonBenet’s mother, Patricia, finding three yellow pieces of paper from which the first page informed her â€Å"Mr. Ramsey†¦we have your daughter† (Smith 3). The rest of the information included a request for $118,000, the same amount of a recent bonus that JonBenet’s father John had received and that they should not call the police. A threat was made against the child to encourage their cooperation with the kidnappers, that JonBenet would be beheaded if they failed to comply. The first thing that Patricia did was to call the police, at 5:52am December 26, and report her daughter as missing (Smith 4). The Boulder Police responded immediately, and the FBI followed quickly behind them, kidnapping being a federal offense and under the jurisdiction of the Federal Bureau of Investigation. In 1995, the FBI had reported only a handful of kidnapping cases, but 22,000 homicides, so the investigation of a kidnapping was not a routine activity, even for the FBI (Smith 4). The Ramseys br ought three people into the home as the authorities did their best to work the case. They called their minister, the family doctor, and a friend who was a lawyer. These three people arrived before the Boulder Police had arrived (Smith 5). During the time that the FBI was setting up for the encounter that John Ramsey would have with the kidnappers, the Boulder Police began to tour the home, finding the security system still on and with no tampering being evident. The perpetrator either knew the system intimately, or had the skills to circumvent the system (Smith 6). John Ramsey refused to let the police search the home without a warrant, but this may be more to do with the influence of his attorney friend, Fleet White, who may have for legal reasons been insisting that all be done with legal structures. The police suggested that Mr. Ramsey search his own house, and this is when he found his daughter, covered with a blanket, duct tape on her neck and mouth, and with a nylon cord aroun d her neck which had a stick twisted in it to use as a garrote. The child’s head had been bashed in and there were clear signs that she had been sexually abused because of blood and bruising that was evident. On the 27th of December, the police asked the Ramseys to all give investigative samples in order to rule them out as suspects in the murder. Hair, nails, and fingerprints were all gathered in order to keep as reference towards any of the evidence that the authorities could discover. Samples of handwriting were taken in order to compare

The Term Equality in Regard to Animals Essay Example | Topics and Well Written Essays - 1500 words

The Term Equality in Regard to Animals - Essay Example In the following sections, I will first explain Singer’s view and show that I am against it in my own words in order to be more precise. I will also point out one main ambiguity related to my view in his argument in order to clarify which exact disambiguation I disprove. Then, I will propose my objection to his view and explain why I think it is a good one. The last section will include a strong response that I think an advocate of Singer’s view would possibly respond to my objection and the explanation why it does make a good point. In his article All animals are equal, Singer argues that if racism and sexism are wrong, then so does speciesism. He claims that if all humans should be treated equally, then, equality is not about equal rights based on the difference of â€Å"intelligence, moral capacity, physical strength, or similar matters of fact.† Instead, he argues that equality is based on equal concern. According to Singer, the Principle of Equality states that â€Å"the interests of every being affected by an action are to be taken into account and given the same weight as the like interests of any other being.† Moreover, in the article, Singer notes, â€Å"In other words, I am arguing that we extend to other species the basic principle of equality that most of us recognize should be extended to all members of our own species† (Singer, 2). Therefore, according to the combination of the two views, Singer claims that humans must give the same respect to identical interests of all beings t hat have the ability toâ€Å"suffer or experience enjoyment or happiness† (ability to feel pain and pleasure). He argues that the Principle of Equality is the only non-arbitrary way to treat other creatures.

W8last-OD Report Essay Example | Topics and Well Written Essays - 1000 words

W8last-OD Report - Essay Example If the top management has a proactive feel about the change avenues, it will always make sure that the organization is geared to achieve success on a consistent basis (Berkowitz 2003). These steps should be undertaken by the organization to make sure that the change regimes are in place and are being adopted by the different tiers within the realms of the organization. The performance regimes depend a great deal on the ways and means through which the organization is gauging the facts and figures and in light of the same, the different recommendations and conclusions are drawn up from time to time. In essence, it is always a good practice to have as much consistency within the efforts as possible as this will bring in a huge amount of success. Ethical discussions are pertinent because these embody the basis of its success in the long run from a holistic perspective. Moral values and justifications are important from an organizational standpoint as these are looked upon in a very positive way. These help the basis of building hierarchies within an organization and thus bank on the premise of bringing about a solid change, a change that is long-lasting and happens on a consistent basis (Streatfield 2001). An assessment for any organization will suggest that ethical considerations are significant and that these will tie up the employees with the rules and policies that the business concern teaches from time to time. In fact the human resources management concern has a huge role to play within the entire mix as it dictates the basis of success or failure as far as the ethical talks are related. Any organization would direly require the correct incorporation of ethics within its folds because this embodies its criteria for att aining success or the lack thereof, in the long run scheme of things (Robbins 2004). The organizational assessment gains quite a fair amount of share within the discourse that